Removing Stress From Your Marketing Equation

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Support Team

When you’re a business owner, handling matters related to your online marketing is likely low on your list of priorities — that’s okay, it’s high on ours!

When you choose CGI Digital for website design, video production, digital marketing, or another service entirely, you have the confidence and commitment of an expert team behind you.

From website support to answering questions related to the production of your video, you can count on us to alleviate the burden and deliver urgent, efficient assistance.

How Can We Help?

FAQs

Can CGI Digital support my current website?

We are able to support WordPress websites. If you have a Wix, Squarespace, or HTML website, we’re able to convert your website to provide support. We can also, of course, build you a new refreshed, optimized website!

If CGI Digital builds my website, am I able to access it to make edits myself?

Yes! We want to ensure your website stays up and running with the most accurate information at all times. We provide access through a waiver and on the level of changes required.

What information do I need to provide in order for CGI Digital to build me a new website?

We want to ensure your experience with our website production and support team is as seamless as possible. To ensure this, we will need your domain information, domain-associated emails, and any IT information you have upfront. In addition, our creative team will require materials, such as your logo, up-to-date photos, and relevant information for the purposes of drafting your website content.

How can I protect my cybersecurity?

WordPress websites contain strong cybersecurity. To learn more about measures WordPress takes to protect client’s cybersecurity, see the following resources:

In addition, we implement reCAPTCHA on each website, which protects your site from fraud and abuse without creating friction. reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website.

Who controls my domain information?

Our web support team provides expert, high-quality protection, which is why we highly recommend that you give us control of your domain information. Your website will automatically renew as you continue your contract with us. If you choose not to renew a contract, we can transfer domain control to you.

CGI Digital

Call Us Today:
800-398-3029

Local:
585-427-0020

Business Hours

Monday — Friday
8:00 AM to 5:00 PM

Saturday & Sunday
Closed

Rochester Headquarters

130 E Main St
Rochester, NY 14604

Chicago Office

55 W Monroe St Suite 2950
Chicago, IL 60603

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NEXT! a division of CGI